Ocean Players Limited – Privacy Policy

This privacy policy (the “Policy”) describes how the personally identifiable
information (“Personal Information”) you may provide on the
wakesurfplayers.com.hk website (“Website” or “Service”) and any of its related
products and services (collectively, “Services”) is collected, protected and used.
It also describes the choices available to you regarding our use of your Personal
Information and how you can access and update this information. This Policy is a
legally binding agreement between you (“User”, “you” or “your”) and Ocean
Players Limited (“Ocean Players”, “we”, “us” or “our”). By accessing and using
the Website and Services, you acknowledge that you have read, understood, and
agree to be bound by the terms of this Policy.

Automatic collection of information

When you open the Website, our servers automatically record information that
your browser sends. This data may include information such as your device’s IP
address, browser type and version, operating system type and version, language
preferences or the webpage you were visiting before you came to the Website
and Services, pages of the Website and Services that you visit, the time spent on
those pages, information you search for on the Website, access times and dates,
and other statistics.
Information collected automatically is used only to identify potential cases of
abuse and establish statistical information regarding the usage and traffic of the
Website and Services. This statistical information is not otherwise aggregated in
such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are
or revealing any information by which someone could identify you as a specific,
identifiable individual. If, however, you wish to use some of the features on the
Website, you may be asked to provide certain Personal Information (for example,
your name and e-mail address). We receive and store any information you
knowingly provide to us when you create an account, make a booking, or fill any
online forms on the Website. When required, this information may include the
– Personal details such as name, etc.
– Contact information such as email address, address, etc.
– Account details such as user name, unique user ID, password, etc.
You can choose not to provide us with your Personal Information, but then you
may not be able to take advantage of some of the features on the Website. Users
who are uncertain about what information is mandatory are welcome to contact

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal
obligation, we need to collect and use certain Personal Information. If you do not
provide the information that we request, we may not be able to provide you with the requested products or services.
Any of the information we collect from you
may be used for the following purposes:
– Create and manage user accounts
– Fulfill and manage bookings
– Deliver products or services
– Improve products and services
– Send administrative information
– Send marketing and promotional communications
– Respond to inquiries and offer support
– Request user feedback
– Improve user experience
– Post customer testimonials
– Deliver targeted advertising
– Administer prize draws and competitions
– Enforce terms and conditions and policies
– Protect from abuse and malicious users
– Respond to legal requests and prevent harm
– Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the
Website and Services, and if one of the following applies: (i) you have given your
consent for one or more specific purposes; (ii) provision of information is
necessary for the performance of an agreement with you and/or for any pre-
contractual obligations thereof; (iii) processing is necessary for compliance with
a legal obligation to which you are subject; (iv) processing is related to a task
that is carried out in the public interest or in the exercise of official authority
vested in us; (v) processing is necessary for the purposes of the legitimate
interests pursued by us or by a third party.

Billing and payments

We use third party payment processors to assist us in processing your payment
information securely. Such third party processors’ use of your Personal
Information is governed by their respective privacy policies which may or may
not contain privacy protections as protective as this Policy. We suggest that you
review their respective privacy policies.

Managing information

You are able to delete certain Personal Information we have about you. The
Personal Information you can delete may change as the Website and Services
change. When you delete Personal Information, however, we may maintain a
copy of the unrevised Personal Information in our records for the duration
necessary to comply with our obligations described below.

Disclosure of information

Depending on the requested Services or as necessary to complete any
transaction or provide any service you have requested, we may share your
information with your consent with our trusted third parties that work with us,
any other affiliates and subsidiaries we rely upon to assist in the operation of the
Website and Services available to you. We do not share Personal Information
with unaffiliated third parties. These service providers are not authorized to use
or disclose your information except as necessary to perform services on our
behalf or comply with legal requirements. We may share your Personal
Information for these purposes only with third parties whose privacy policies are
consistent with ours or who agree to abide by our policies with respect to
Personal Information. These third parties are given Personal Information they
need only in order to perform their designated functions, and we do not
authorize them to use or disclose Personal Information for their own marketing or
other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to
comply with our legal obligations, resolve disputes, and enforce our agreements
unless a longer retention period is required or permitted by law. We may use any
aggregated data derived from or incorporating your Personal Information after
you update or delete it, but not in a manner that would identify you personally.
Once the retention period expires, Personal Information shall be deleted.
Therefore, the right to access, the right to erasure, the right to rectification and
the right to data portability cannot be enforced after the expiration of the
retention period.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of
an official authority vested in us or for the purposes of the legitimate interests
pursued by us, you may object to such processing by providing a ground related
to your particular situation to justify the objection. You must know that, however,
should your Personal Information be processed for direct marketing purposes,
you can object to that processing at any time without providing any justification.
To learn, whether we are processing Personal Information for direct marketing
purposes, you may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise your rights can be directed to Ocean Players through
the contact details provided in this document. Please note that we may ask you
to verify your identity before responding to such requests. Your request must
provide sufficient information that allows us to verify that you are the person you
are claiming to be or that you are the authorized representative of such person.
You must include sufficient details to allow us to properly understand the request and respond to it.
We cannot respond to your request or provide you with
Personal Information unless we first verify your identity or authority to make
such a request and confirm that the Personal Information relates to you.


The Website and Services use “cookies” to help personalize your online
experience. A cookie is a text file that is placed on your hard disk by a web page
server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only be read by a web
server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical
purposes to operate the Website and Services. You have the ability to accept or
decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the features
of the Website and Services. You may learn more about cookies and how they
work in this guide.


We may display online advertisements and we may share aggregated and non-
identifying information about our customers that we or our advertisers collect
through your use of the Website and Services. We do not share personally
identifiable information about individual customers with advertisers. In some
instances, we may use this aggregated and non-identifying information to deliver
tailored advertisements to the intended audience.
We may also permit certain third party companies to help us tailor advertising
that we think may be of interest to users and to collect and use other data about
user activities on the Website. These companies may deliver ads that might
place cookies and otherwise track user behavior.

Information security

We secure information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use, or disclosure. We
maintain reasonable administrative, technical, and physical safeguards in an
effort to protect against unauthorized access, use, modification, and disclosure of
Personal Information in its control and custody. However, no data transmission
over the Internet or wireless network can be guaranteed. Therefore, while we
strive to protect your Personal Information, you acknowledge that (i) there are
security and privacy limitations of the Internet which are beyond our control; (ii)
the security, integrity, and privacy of any and all information and data
exchanged between you and the Website and Services cannot be guaranteed;
and (iii) any such information and data may be viewed or tampered with in
transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has
been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited
to, security attacks or fraud, we reserve the right to take reasonably appropriate
measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event of
a data breach, we will make reasonable efforts to notify affected individuals if we
believe that there is a reasonable risk of harm to the user as a result of the
breach or if notice is otherwise required by law. When we do, we will post a
notice on the Website, send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and
Services from time to time in our discretion and will notify you of any material
changes to the way in which we treat Personal Information. When we do, we will
revise the updated date at the bottom of this page. We may also provide notice
to you in other ways in our discretion, such as through contact information you
have provided. Any updated version of this Policy will be effective immediately
upon the posting of the revised Policy unless otherwise specified. Your continued
use of the Website and Services after the effective date of the revised Policy (or
such other act specified at that time) will constitute your consent to those
changes. However, we will not, without your consent, use your Personal
Information in a manner materially different than what was stated at the time
your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and
conditions. By accessing and using the Website and Services you agree to be
bound by this Policy. If you do not agree to abide by the terms of this Policy, you
are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to
contact us concerning any matter relating to individual rights and your Personal
Information, you may send an email to oceanplayhk@gmail.com.

This document was last updated on 17 November 2021